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Hospitality Industry News - Features
Friday September 5th, 2008
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Page 1 of 5
It's Not the Economy - Stupid - By Dr. Rick Johnson
The Pygmalion Effect - Have you ever heard the term 'A Self Fulfilling Prophecy'? That is what the Pygmalion Effect is all about. You beg...
2008-09-04
Features
more...
Food & Beverage - Local: How to Use this Magic Marketing Word to Drive Sales ...
Maybe you enjoy pizza from Italy, beer from Denmark and TV from Britain, but the L word - LOCAL - arouses special loyalty and emotion. Ju...
2008-09-04
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Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon P...
In acting circles, they are the two words that can strike fear in the hearts of the most seasoned performer - 'off book.' The script has ...
2008-09-04
Features
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Lessons from the Field - 10 Hotel Sales Action Steps to Succeed in Today's Co...
We have all heard the expressions about the need to try something different if we expect different results, as well as the message about ...
2008-09-03
Features
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Food & Beverage - Competitive Catering - By Joe Dunbar
In the contract feeding segment, most of our business was awarded via the competitive bid process. We would respond to an RFP, attend a m...
2008-09-03
Features
more...
Competing Against Yourself: Hospitality Sales Professionals - Lesson #13 from...
'Do you think you'll have any competition in London in 2012?' asked NBC sportscaster Bob Costas of Olympic Gold Medalist Michael Phelps. ...
2008-09-02
Features
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Some Hotel Site Designers, Don't Know... What They Don't Know - By Neil Salerno
As I review various hotel websites, I am constantly amazed by the number of poorly designed sites which are being developed by some hotel...
2008-09-02
Features
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Consumer Recourse - We Cannnot Hide The Warts Anymore - By J. Ragsdale Hendrie
Remember when Restaurants, B&B's and small resorts said that they did not need to have a web site or even advertise, because their busine...
2008-08-29
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Food & Beverage - 7 Pricing Tricks: how many can you use? - By Ken Burgin
With customers searching for value and the best deal, pricing strategies need to be smarter than ever.
2008-08-26
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Management Fee Method Causes Hotel Over Assessment - By David C. Lennhoff, MA...
The most popular valuation method employed by assessors to determine the taxable value of hotels is the 'management fee' method of apprai...
2008-08-22
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Lessons from the Field - 10 Hotel Sales Mistakes to Avoid in Today's Competit...
Mistakes do happen - that is human, understandable and part of our professional learning cycle. What we need to remember is to improve an...
2008-08-22
Features
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Finally, A Destination Development Plan Which Delivers On The Promise - The O...
Slap some ideas on the wall, vote for those which slide the slowest, invest tightly budgeted dollars for ephemeral marketing, get the slo...
2008-08-21
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Consistency - the Key to Success - By Rob Rush
OK, let's get down to the bottom of this. Please stand up and raise your hand if you've been 'WOW-ed' lately. At the supermarket, dry cle...
2008-08-20
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Food & Beverage - Eliminate Chronic Waste - By Joe Dunbar
Years back, one of my clients had a policy of brewing coffee fresh every 20 minutes. This simple policy caused an extremely high level of...
2008-08-18
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Lessons from the Field - Ways to Identify and Build Repeat Guests - By John H...
There are only two ways to get a new customer: 1. solicit a new customer any way you can. 2. Take good care of your present customers, so...
2008-08-18
Features
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Is This The Summer Of Our Hospitality Discontent? - By J. Ragsdale Hendrie
It has been tough, folks, and we do not need to beat the drums about the obvious, particularly in the United States. But, there are alwa...
2008-08-15
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