Building Teamwork Between Kitchen and Front of House - By Ken Burgin
The eternal drama of friction between floor staff and kitchen. It's boring, and unnecessary... ...more

Five Ways to Increase Your Sales and Marketing Momentum in 2008 - By Leora Lanz
A resolution for 2008 is to think about how to maximize hotel revenue in ways other than increasing room rates, and continue to show value for our rooms and the hotel experience. ...more

Back to Departments

Extraordinary Strength in International Air Travel Demand
International passenger growth seems unwilling to obey the old and largely imaginary rules about cyclicality. Demand is still running at high levels. Growth in the first Quarter will be a somewhat astonishing 9.4%. ...more

Cornell Roundtable: Flexible Compensation May Conflict with Labor Laws
Gen Y, meet the Federal Labor Standards Act. Participants in the first Cornell Compensation Roundtable predict that the hospitality industry will need to find novel ways to compensate their diverse workers. ...more

HVS 2007 Gaming Edition of CEO/CFO Compensation Study - By Howard Krieger
This study addresses trends in total compensation for these two senior level positions and I am confident you will find the report of interest. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending January 5, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

TripAdvisor Offers Travel Outlook for 2008
Travel Trends Survey Sheds Light on What to Expect in the New Year ...more

Back to Departments

The Concierge Assistant(R) Announces New Guest Service Technology, Hosts Users Meeting at Les Clefs d'Or Congress in Vienna
Gold Key Solutions, developers of The Concierge Assistant(R) software system, announced it unveiled a new suite of hotel system software at the International Les Clefs d'Or (LCD) Congress in Vienna, Austria. New applications include Lost and Found, Key Control, and a Timed Services system for guest scheduling of spa and other services. ...more

Back to Departments

MGM MIRAGE Files CAFRA Application for MGM Grand Atlantic City Project
MGM MIRAGE (NYSE:MGM) announced it has filed application with the New Jersey Department of Environmental Protection, Land Use Regulation Program for a Coastal Area Facility Review Act (CAFRA) permit for the Company's proposed MGM Grand Atlantic City project. Securing a CAFRA permit is one of the first requirements of all major New Jersey coastal area developments. ...more

Back to Departments

The One Resolution Hoteliers Should Pledge for 2008 - By Neil Salerno
I love this time of year, a time of renewal, a new year with a fresh opportunity to celebrate the hotel world in 2008. The enthusiasm is infectious as we consider the many ideas we read, and make our resolutions with all the vigor we can muster. ...more

Role of initiating a private online community in reducing market research and utilisation costs
A media report has highlighted how InterContinental Hotels Group (IHG) is using a private online community to learn about the travel habits and preferences of customers in an online collaborative space. (1/7/2008) ...more

Google U.K. and comScore Reveal Importance of Search Engines at All Stages of Path to Purchase in Travel Sector
Google U.K. and comScore, Inc. (Nasdaq: SCOR), announced the results of a study into online consumer behaviour in the travel sector, finding that consumers are using search engines in more sophisticated ways to research and purchase travel in the UK. ...more

Lodging Interactive Generates Over $350 Million In 2007 For Client Hotels & Enjoys Record Growth
Lodging Interactive, a leading provider of interactive marketing services to the hospitality, spa and restaurant industries, today announced record growth in 2007. Additionally it reported generating over $350 million in new revenue for its clients. ...more

Back to Departments

Lisa Tenner Selected One of the '25 People to Watch' by Global Gaming Business
Shares the Spotlight with Top Gaming Leaders and Visionaries ...more

Back to Departments