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The Source for hotel industry news since 1998

Vol. 9: Issue 47 2007-11-28

INSIDE VIEW

Conducting Effective Sales Training Sessions - By Dr. Rick Johnson

Sales training programs should be designed to achieve maximum participation on the part of the audience. It has been proven time and again that audience participation in sales training is one of the most effective methods of developing both an attitude for learning and an attitude for successful salesmanship. ...more

Operations Management - The Future of Hotel Profitability - By Robert Mandelbaum and Steven Nicholas CHA

In the past two decades, hotel managers have made money differently than other businesses. Lodging is an industry that has benefited from its ability to increase prices to offset sharp gains in operating expenses. This contrasts the typical U.S. business model of increases in productivity and modest price increases. ...more

How Reputations Fade - By John R. Hendrie

Most of us now know about Brands. We are what we say we are. Our Brand then is verified by our consumer, based upon how we delivered on the expectation(s). Their Experience is impacted by what they feel, how all their senses interacted, and how their perceptions turned into reality - the validation process. ...more

Strike Rates: a Powerful Way to Show Performance - By Ken Burgin

There has to be an easier way to explain business results to staff. ...more

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FEATURED SITE

Consumer Product Reviews - ConsumerREVIEW.com

Product reviews and ratings written by consumers on product quality and best buys. Get top product recommendations or write your own reviews.
...more

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FEATURED SUPPLIER

Casino Careers Online & Casino Executive Search

CasinoCareers.com is a Job Board & Resume Database that features the career opportunities of over 400 Casino-Hotel Resorts & Gaming-Technology & Regulatory Firms. CasinoExecSearch.com provides retained search services to Gaming/Hospitality companies in the US & internationally. Both Companies are FREE to job seekers.
...more

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FEATURED MAGAZINE

Official Meeting Planners Guides Look to the Official Meeting Planners Guides for the latest on meeting properties and facilities, destinations, attractions and services. They're the guides planners rely on for the latest in meeting information.

The Official Meeting Planners Guide is the source for planning meetings throughout North America and the Caribbean. Published as separate editions, the print and digital Official Meeting Planner Guides to Florida, Mexico, Golf Meetings and Incentives offer planners the information they need to plan a successful meeting.

Geographic Eligibility: USA, Canada

more info

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ENVIRONMENT

Hey Kermit, Being Green Is Getting Easier (Part II) - By Lee Simon

In the last installment, I began to refute the well known claim made by Kermit the Frog that it's not easy being green. Actually, it is getting much easier with every passing moment. It is becoming more popular. Your guests are beginning to weigh your environmental philosophies when selecting a hotel or restaurant. And, might I suggest that green initiatives can even be profitable. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

2008 Business Travel Outlook Predicts Increase in Canada's Travel Spend

Monthly U.S. Lodging Performance October 2007

Raptis Group Unveils Hilton Surfers Paradise Hotel and Residences

Park Hyatt Koh Samui to Open in 2009

Tamares Wins Motion - Fights to Protect Plaza Hotel & Casino Name

Relais & Chateaux Announces New Members for 2008

Green Heat For the Holidays

Millennial Consumers Seek New Tastes, Willing to Pay a Premium for Alcoholic Beverages

Weekly U.S. Lodging Performance for the week of Nov 11, 2007 - Nov 17, 2007

Best Western Adds Another Borneo Property

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UPCOMING INDUSTRY EVENTS

ICreativeMinds
2007-12-01
IndiaTravelMart (ITM) - LUDHIANA

HHOA
2007-12-03
Hispanic Hotel Owners Association Hotel Investment Seminar

CDC, Baker & McKenzie, Deloitte
2007-12-03
Mexico Resort Development Conference

HSMAI
2007-12-06
Travel Internet Marketing Conference

CMP - UBM INDIA PVT.LTD.
2007-12-06
Hotelex India 2007

HSMAI
2007-12-13
Caribbean Sales & Marketing Conference

EKIN PROMOTION & EXHIBITION
2007-12-14
HOTEQ 21st Hotel & Restaurant Equipments Fair

Clarion ATE
2008-01-22
ATEI 2008

AH&LA
2008-01-28
Americas Lodging Investment Summit (ALIS)

EyeforTravel
2008-01-29
CRM in Travel 2008

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FEATURED BOOK

Public Relations for Hospitality Managers : Communicating for Greater Profits

Packed with authentic examples and case histories this excellent guide describes communicating with the media, using PR as a marketing tool, image building and turning problems into opportunities. Provides help for small- and medium-sized businesses that can't employ full-time PR firms. Features award-winning PR ideas. Includes an appendix of resource associations.
...more

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Departments

Click on the department to go directly to these news items.

. INSIDE VIEW

. FEATURED SITE

. FEATURED SUPPLIER

. FEATURED MAGAZINE

. ENVIRONMENT

. HEADLINES

. INDUSTRY EVENTS

. FEATURED BOOK

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